Accountants Gloucester
BKT aims to provide a service of the highest standard, which is
characterised as being accessible, practical, hands-on and partner-led.
All members of staff adhere to the firm's charter which sets the
following standards of service:
• phone calls to be answered within four ringscharter.jpg
• phone messages to be returned by the end of the following day
• emails to be answered within eight working hours
• correspondence to be answered within five working days
• contact to be made regularly with each client
• pre-year end discussion to be held to identify tax and other planning
opportunities
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